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Terms & Conditions

ALL INCLUSIVE

All rooms are on All Inclusive basis

Included in the All Inclusive plan
- Breakfast: Pastry & Fruit platter, followed by English Breakfast
- Lunch: Choice of 2 options for starter and main course
- Dinner: 3 course dinner, 2 options for starter and main course
- Beverages: Soft drinks, Juices, Mineral Water, Coffee/Tea
- Cocktails, Wines, Beers and all alcoholic beverages
- Spa Treatments: One treatment per person, per day at the Kipepeo Spa
- Kayaks from the beach
- Laundry
- WiFi internet in main lounge area
Not included in the All Inclusive Plan:
- Airport transfers on Pemba are $45 per person, per trip. Children accompanying adults, travel free.
- Diving, Marine Activities and Island Excursions

HIGH & LOW SEASONS

2013/14 High Season - is from 01 July 2013 to 28 February 2014
2013/14 Low Season - is from 01 March 2014 to 30 June 2014 and is a 20% discount off of the high season rates.
2014/15 High Season - is from 01 July 2014 to 28 February 2015.
Christmas & New Year - No packages are on sale during the peak season, running from 20th December to 10th January

Please note that weather during the low season sometimes can be eractic. On our discretion we will close the Underwater Room for overnight stay in the case of a severe storm. In this case you will have a alternate room available and we will give you a refund for the difference of the room night.

PAYMENT & CANCELLATION

Cancellation charges on booking total to be based on time prior to arrival (60 days or more = NIL, 30 days + 50%, 15 days = 100%)
All rates are subject to change without prior notice though every effort will be made to give due warning
Credit Card (Visa / Mastercard) are accepted
Travellers Cheques are not accepted
Bank Transfers – ask for bank details
Payment in other currencies than US Dollars are calculated at Bank rate valid at the time of payment

HIGH & LOW SEASONS

2013/14 High Season - is from 01 July 2013 to 28 February 2014
2013/14 Low Season - is from 01 March 2014 to 30 June 2014 and is a 20% discount off of the high season rates.
2014/15 High Season - is from 01 July 2014 to 28 February 2015.
Christmas & New Year - No packages are on sale during the peak season, running from 20th December to 10th January

Please note that weather during the low season sometimes can be eractic. On our discretion we will close the Underwater Room for overnight stay in the case of a severe storm. In this case you will have a alternate room available and we will give you a refund for the difference of the room night.

Taxi to the resort

The taxi transport from ChakeChake Airport to the resort is handled by a local transfer company, so be prepared for a bumpy ride. We will organize this service for you so that a taxi will be waiting for you upon arrival. Please be aware that the route to the resort from the airport is a one hour drive on good tar road before meeting an ancient rainforest called Ngezi. At this time the road becomes bumpy to us for another 30 minutes. The transfers are $45 per person, per trip